Privacy Policy

This Privacy Policy describes how Domenico Creative Ideas LLC ("we", "us", "ModelCollabs") collects, uses, and protects your information when you visit modelcollabs.com or use the ModelCollabs application.

• Waitlist email address — when you join our pre-launch waitlist.
• Account information — name, email, and authentication credentials you provide when creating an account, processed via our authentication provider (Clerk).
• Identity verification data — government ID images and selfie captured during the verification flow, processed by our identity verification provider (Persona). We do not retain ID images on our servers; they are processed and packaged into the signed release PDF, then deleted from our systems within one hour.
• Release content — collaboration details, signature images, and timestamps you provide when creating or signing a release.
• Recipient contact information — when you create a release request, we collect the email address or phone number you provide for the recipient. You confirm you have permission to message that recipient before the request is sent.
• Operational logs — IP address, user agent, and timestamps for auditing and security (signed releases include this metadata in the audit trail).

• To provide identity verification and electronic release-signing services.
• To send transactional notifications (release request emails and SMS) related to your activity on the service.
• To maintain a tamper-evident audit trail of signing events, as required for record-keeping compliance.
• To detect and prevent fraud, abuse, and security incidents.
• To respond to your support requests and account inquiries.

We do not sell your personal data. We do not share your data with third parties for marketing purposes. SMS opt-in data is never shared with third parties for any reason.

We use a small set of vetted service providers to operate the service. Each is contractually bound to handle your data only for the purposes we've specified.

• Clerk — user authentication and session management.
• Supabase — encrypted database hosting (account records, release metadata, audit log).
• Persona — government ID and selfie verification.
• Postmark and Resend — transactional email delivery.
• Twilio — transactional SMS delivery.
• Listmonk — pre-launch waitlist email management.
• Vercel — application hosting and analytics (anonymized aggregate traffic only).

Signed release PDFs and identity records sync directly to your own cloud storage (Google Drive, Dropbox, or Box) when you connect a provider. We retain a copy of the signed release PDF and audit metadata in our database for compliance and dispute resolution. ID images are deleted from our systems within one hour of verification.

• Access — request a copy of the data we hold about you.
• Deletion— request deletion of your account and associated records. We honor deletion requests within 30 days, subject to retention obligations under applicable law (e.g., 18 U.S.C. § 2257 record-keeping for adult-industry releases, which is the customer's legal obligation, not ours).
• Correction — request correction of inaccurate account information.
• Opt-out — reply STOP to any SMS to opt out of SMS notifications. Email unsubscribe link is included in any non-transactional email.

Email dommy@modelcollabs.com to exercise any of these rights.

When you create a release request and provide a phone number for the recipient, we send a single transactional SMS to that recipient containing your name (or stagename) and a unique verification link. The recipient can reply STOP at any time to opt out and HELP for assistance. Message and data rates may apply. We do not send marketing SMS.

All data is transmitted over TLS. Database credentials and API keys are stored in encrypted environment variables. Authentication is enforced via Clerk; database access is restricted by row-level security policies tied to your authenticated user identity.

ModelCollabs is intended exclusively for adults (18 years or older). We do not knowingly collect data from minors. If we learn we have collected data from a minor, we will delete it.

We may update this policy. Material changes will be communicated via email to the address on your account, and the "Last updated" date above will reflect the most recent revision.

Questions or concerns? Email dommy@modelcollabs.com.